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April 2014 Section Meeting
April 8, 2014 @ 5:30 pm - 8:00 pm
Product liability has long been a specialized study of law, and forensic approaches to product failure are well developed. However, the concept of process liability has yet to be established in litigation. In the event of litigation concerning corporate operations, the quality management system (QMS) is a major issue, and a properly prepared legal strategy will seek to place evidence of QMS effectiveness into discovery. However, forensic study of operations is not well developed, and even less so in regard to the QMS.
“Measuring Operations” presents a nonstatistical approach to a forensic study of the QMS by using evidence from discovery while adhering to statistical discipline where appropriate. The conclusions of this research are that: (1) the QMS is an entity in law; (2) there is a need for greater study in the application of forensic engineering to operations; (3) there is a need for improved understanding between the professions of law, business, and quality concerning the role of the QMS in operations of manufacturing and service.
Bill Stimson is a forensic systems engineer and expert witness, consulting directly with attorneys of the US Department of Justice and with legal groups in private practice. His expertise is in the assessment of corporate operations of both manufacturing and service industries. Process liability is determined by forensic systems analysis of the evidence describing contract performance